Yahoo Mail password resets run through the Sign-in Helper, which sends a verification code to the recovery phone number or email address on the account. The reset takes a few minutes when a recovery contact still works.
You can also start from login.yahoo.com by entering your username and selecting Forgot password?
If you cannot use the recovery phone or email shown, select Try another way or I need more options to see the remaining choices. If none of the recovery contacts work, Yahoo may not be able to restore the account, and its stated fallback is to open a new account and keep that account's recovery contacts current. Yahoo also deletes accounts after 12 months without a sign-in, and a deleted account cannot be recovered. If Account Key is turned on, the Change password option may be missing, so turn Account Key off first. For anything else, Yahoo Help Central at help.yahoo.com covers password and sign-in help.
Keep a recovery email and phone number you can still reach, turn on two-step verification, and sign in at least once a year so the account is not deleted for inactivity.
Can I recover Yahoo Mail without a phone number or recovery email? It is very difficult. Yahoo relies on the recovery contacts on the account to confirm ownership, and without a working one, recovery often fails for good.
What happens if I have not signed in for over a year? Yahoo deletes accounts after 12 months of inactivity, and a deleted account cannot be recovered, so the mailbox and its contents are gone.
Why is there no Change password option in my Yahoo settings? Account Key is usually the cause. When Account Key is on, password sign-in is replaced by an approval on your phone, so turn Account Key off first and the password option returns.
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