Valorant Error Code 7, could not connect to session service

Error code 7 means Valorant could not connect to the session service that manages logins and matches. Riot says it can mean a suspension on the account or a platform issue, so the fix starts with checking the account and Riot's status before touching local settings.

The fix, in order

  1. Check your email for a message from Riot. Riot says a suspension is one cause of this code, and a suspension notice would arrive by email, so check the inbox and spam folder for the account's email address.
  2. Check Valorant server status and the support site banner. A platform issue is the other cause Riot lists, and the status page or banner will say so if one is running.
  3. Restart Valorant and the Riot Client. Close both fully and relaunch from the Riot Client, which starts a fresh session.
  4. Restart the PC and the router. A stale session or network state can block the session service even when the platform is healthy.
  5. Wait and try again. If the status page shows a platform problem, the session service comes back when Riot fixes it, and repeated restarts will not help.
  6. If no suspension email and no platform issue show up, contact Riot Support. A persistent error 7 with a healthy platform needs a look at the account, which only Riot can do.

If it still happens

If error 7 keeps appearing for hours while the status page is green and no suspension email arrived, sign out of the Riot Client, restart the PC, and sign back in, which clears a stuck account session. If it still appears, submit a ticket to Riot Support, since the session service may be rejecting this account specifically.

Common questions

Does error code 7 always mean I am suspended? No. Riot lists two causes, a suspension or a platform issue. A platform outage produces the same code for many players at once, so check the status page before assuming the account is suspended.

How do I know if my account is suspended? Riot sends a suspension notice to the email address on the account. If no such email arrived, a platform issue or a stale session is the more likely cause.

Can I fix error 7 by reinstalling? Reinstalling rarely helps, because the cause is usually the account or Riot's platform, not the local install. Restarting the client and checking status are the useful steps.

Related errors

Valorant Error Code 1 · Valorant Error Code 43 · Valorant Error Code 46

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