Roblox Error Code 278, disconnected for being idle

Error code 278 means Roblox disconnected you because the game was idle for 20 minutes. Roblox ends inactive sessions automatically to free server slots for other players, and the 20-minute limit applies across all experiences.

The fix, in order

  1. Rejoin the experience. The disconnect is not a penalty, and you can jump straight back in.
  2. Stay active in the game. Move, chat, or interact with the game at least once every few minutes, since any input resets the idle timer.
  3. Do not rely on background activity. Having the game open in the background while doing something else does not count as activity, and the timer keeps running.
  4. If you step away often, expect to rejoin. There is no setting to turn the idle kick off, since it is a platform rule, not a game option.

If it still happens

If 278 appears while you were actively playing, check that your inputs are reaching the game, since a frozen client or a lost connection can look like idleness to the server. Restart the client and check your connection if active play keeps ending in a 278.

Common questions

Can I turn off the idle kick? No. The 20-minute idle limit is set by Roblox and cannot be disabled in settings or by the game's developer.

Is error 278 a ban? No. It is an automatic disconnect for inactivity, and it carries no penalty. You can rejoin immediately.

Does moving the mouse count as activity? Any real input to the game counts, including moving, chatting, or clicking in the game window. Simply having the window open does not.

Related errors

Roblox Error Code 277 · Roblox Error Code 271 · Roblox Error Code 275

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