Error code 267 appears with a message saying you were kicked from the game, sometimes with a reason supplied by the experience. It is an action by the experience's own scripts or admins, not a Roblox platform ban and not a connection fault. Causes range from an admin kick or a game-specific ban, to the experience enforcing rules like a minimum account age, to anti-exploit systems removing a client they flag.
A Roblox platform ban produces a moderation notice when you sign in, with terms and an appeals process through Roblox. Code 267 lives one level down: each experience controls its own door. That distinction decides who can help, the experience's creators for 267, Roblox only for account-level moderation.
How long does a 267 ban last? It is set by the experience: a session kick ends when you rejoin, a ban can be temporary or permanent at the developers' discretion. The message or the experience's community channels are the only reliable source.
Can I get 267 on a brand-new account with no cheating? Yes. Many experiences kick accounts below a minimum age in days as an anti-alt measure. Waiting until the account ages past the threshold, or playing experiences without the rule, resolves it.