PS5 CE-108255-1: the game or app crashed
CE-108255-1 is the PS5's general application crash code. PlayStation's official error list defines it simply as 'an error occurred with the game/application,' and it functions as the PS5 counterpart to the PS4's famous CE-34878-0: a game crashed hard enough that the system closed it. One game crashing points at that game's data or a missing patch; everything crashing points at system software or hardware, and the order below separates the two.
Fix it, in order (Sony's remedies, expanded)
- Update the game: highlight it, press Options, Check for Update. Sony's first listed remedy, because unpatched builds are the most common crashers.
- Update the system software (Settings, System, System Software, System Software Update and Settings) if an update is waiting.
- Delete and reinstall the game if it alone keeps crashing. Corrupted game data is the usual single-game cause, and a reinstall replaces it wholesale. Saved data is stored separately and survives deletion of the game.
- Rebuild the database: power off fully, hold the power button until the second beep to enter Safe Mode, connect the controller by USB, and choose 'Clear Cache and Rebuild Database,' then Rebuild Database. This reorganizes storage records without deleting games or saves.
- Test another game if crashes persist. If several games crash with the same code after reinstalling and rebuilding, back up your data and contact PlayStation support; at that point hardware or deep system faults move up the list.
One game versus every game
This distinction is the entire diagnosis. CE-108255-1 from one title after its update is that title's bug or its corrupted local data, and forums for that game will be full of company. The same code across many titles, after updates and a database rebuild, is the pattern Sony treats as a console problem, which is why their guidance ends at PlayStation Repairs for persistent multi-game cases.
Back up before deep resets Rebuilding the database and reinstalling games do not delete saves, but a full console initialization (Safe Mode's reset option) does. If you reach the point of considering it, back up saved data to USB or the cloud first. Initialization is a last resort, not a step in this list.
Common questions
Is CE-108255-1 a hardware failure? Usually not. Sony classifies it as an application error, and most cases are one game's bad patch or corrupted data. It becomes a hardware conversation only when many games crash the same way after software remedies are exhausted.
Will rebuilding the database delete my games or saves? No. Rebuild Database reorganizes the console's index of what is stored where; games, saves, and media remain. It can take a while on a full drive, and the console should not be powered off during it.
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